Bilingual Pharmacy Tech Operations Agent



• Full-time position working for a leading-edge company with the opportunity to interact with industry leading pharmacists.
• Answer incoming patient inquiries and triage to appropriate personnel.
• Review prescription sigs for appropriate formatting.
• Monitor and perform printing of MTM patient care summaries, faxing, and translation duties to ensure company meets compliance and client expectations.

General Accountabilities

• Reviews prescription sigs entered by a pharmacist for correct formatting
• Answers incoming calls from patients and triages to pharmacist community
• Processes mail deliverables for patients and monitors for quality
• Obtains fax numbers of prescribers and new phone numbers for patients
• Records all printing, mailing, and faxing to ensure compliance
• Acts as the primary point of contact for the translation company
• Helps coordinate operations vendors
• Other duties as assigned

Job Qualifications/Skills

• Bilingual (English and Spanish) pharmacy technician
• Minimum of two years retail experience
• A positive, proactive attitude with a passion for customer service
• Excellent communication skills
• Experience using Excel and Outlook simultaneously and strong data entry skills
• Excellent time management skills
• Self-motivated and detail-oriented

About AspenRxHealth

Aspen RxHealth team members are critical thinkers. With a bustling Pharmacist Community (4,500 and continuously growing!) – and a core corporate team – we are information seekers, change makers, and highly curious leaders all committed to one primary goal: revolutionizing the untapped potential of the pharmacist-patient relationship.

Our Mission:

To enable the most responsive community of pharmacists that will deliver unsurpassed outcomes for patients, their families and the customers we serve.

Our Core Principles:

• Autonomy: We empower people to do their best, and take initiative to chart their own career pathway.
• Disruption: We’re building things that haven’t been built before, so we need to push past the status quo.
• Accountability: We’re an ambitious team, but our razor-sharp focus on delivering on our commitments is what propels us forward.
• Curiosity: We embrace intellectual curiosity and encourage our team to pursue continual innovation.

What We Value:

• Quality & Integrity: In our human interactions, the team we assemble and the products we build.
• Sense of Community: In our corporate family, our pharmacists, and the neighbors we serve.
• Ensuring Capacity: In our innovation, our network of pharmacists and the services we provide.
• Fun: With what we do, who we work with and life in general!

We offer:

• Competitive base salary
• Medical, dental and 401K benefits
• Open PTO Policy
• Collaborative work environment

Aspen RxHealth is an Equal Opportunity Employer. Employment opportunities at Aspen RxHealth are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex,
pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.

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