A conversation with Michelle B. Anderson, PharmD
National Director of Managed Care Pharmacy, Mutual of Omaha
As a newer Medicare Prescription Drug Plan (PDP), we determined early on that a shift in our focus was needed to place more emphasis on member education. We sought to assist our members in managing their health conditions via medication adherence and medication therapy management (MTM) programs to drive plan performance and boost Star Ratings. Medication adherence was prioritized and went live first in 2021, with the MTM program implemented at the start of the following plan year.
Aspen RxHealth made a very meaningful impact on the clinical pharmacy services we provide to our members. Whether you are a regional or a national health plan, I believe their solutions and consultative approach offer a unique opportunity to vary and customize member outreach strategies based upon the unique needs of your populations. They listened to our goals and objectives and devised a strategy that met our expectations and overall plan performance. Our results without the program likely would have been drastically different and we are very pleased with how the year concluded. What’s also great is that despite being a technology-enabled pharmacy services company, Aspen RxHealth provides the patient-centered care that we expect and that our members deserve. Engaging a company like Aspen RxHealth shows our members that we truly are investing in their health and wellbeing which is so extremely valuable.
Speak with a solutions expert to learn how Aspen RxHealth can help drive your clinical pharmacy services today!
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